Privacy policy
At ABENAN we protect customer privacy and handle the data and information submitted through the site with care and responsibility.
When you use ABENAN services, we may request or receive some data needed to carry out the service, such as your sign-in or verification method, the request description, notes you add, and any files or attachments related to the service when needed.
This data is used for purposes related to providing the service, following up on the request, improving the customer experience, and handling any inquiries or feedback about the service provided, to the extent needed for these purposes.
We do not sell customer data or share it for external marketing purposes. Request data may be accessed by the ABENAN team or by whoever is authorized to process the request, within what is needed to carry out the service, support, or follow-up.
ABENAN may use technical or operational service providers, such as verification, email, payment, hosting, or storage services, when needed and to the extent required to provide the service and run the site, while taking care not to share more data than necessary.
Light records related to orders may be kept, such as the service type, order status, payment status, and the execution or delivery date, for administrative, operational, and accounting purposes. Heavy files and attachments are subject to the file deletion and data protection policy described on a separate page.
The customer is responsible for not attaching any highly sensitive data or data that is unnecessary for the service, and we recommend removing any information not directly related to the request before uploading or sending files.
The customer may contact ABENAN to ask about their data, request a correction, or request deletion of whatever can be deleted, depending on the order status and the operational or accounting obligations tied to it.
By using the ABENAN site and its services, you agree to the processing of data to the extent needed to provide, follow up on, and improve the service, as described in this policy and the other policies published on the site.
Last updated: 2026-07-12
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